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INTERNATIONAL SHIPPING DELIVERIES

 

NEW ZEALAND DELIVERY



Flat Rate Delivery  
10 Working Days - $15.00
Free Delivery for Orders over $200

Your parcel will be sent from our Showrooms located in Queensland, Australia using the Australia Post mail system. To track and trace your parcel please go to Auspost.com.au and click on the 
Track and Trace section.

 

For Australia Post airmail and Courier Express orders placed before 2:00pm AEST orders should be received within 10 Working days.
Courier parcels cannot be sent to PO Box Addresses. Please amend your address if you would like your order sent to a PO Box Number, and your parcel will be sent through Australia Post airmail.

Courier services use a satchel service only and are not applicable for bulk orders or fragile articles. However Australia Post airmail can accommodate some larger boxes and fragile items. (For further information, please contact info@hatandfashion.com All orders are subject to weight & volume. These orders may be charged at a different rate. We will advise of these changes prior to shipping.
Hatandfashion.com reserves the right to change the shipping method if these guidelines are not met.  We will advise of the new tracking number.
 
Bulk Items Delivery - A$15.00 - A$99.99
Australia Post airmail will be used for heavy or bulky orders or fragile items that are unable to fit in a Courier satchel. These orders may be charged at a different rate. We will advise of any additional charges prior to shipping.
This shipping method is non-trackable and will be delivered through NZ Post. Where a tracking number is given, please use the following link http://auspost.com.au/track/ to check your parcels progress.
Australia Post airmail will be used for PO Box Addresses. Please amend your address if you would like your order sent via another method (For further info please contact
info@hatandfashion.com

International Customs Charges
Some orders may incur a customs or import duty charges and taxes. Hatandfashion.com do not have any control over these charges or are unable to advise what they will be, as it is based on individual countries regulations & compliances.  The actual cost of the item/s enclosed in the parcel/box must be recorded on the customs declaration form. We cannot mark 'Gift' on the customs declaration to escape any customs fees etc that may be applicable on the items enclosed in the parcel/box being sent, as it is illegal.

For further information, please contact your local customs office. 

All charges are to be paid by the customer on delivery. Orders cannot be returned to sender and Hatandfashion.com will not pay these customs charges on your behalf.  If you refuse to pay these charges your parcel may be abandoned and Hatandfashion.com will not be held responsible for any loss of funds as a result of this occurrence. By placing and paying for your order you are accepting these terms and conditions.

 


INTERNATIONAL DELIVERY

International orders are charged by shipping zones. Please check the details below for shipping rates to your country. Your orders shipping will be quoted in the checkout.
 
Courier Express or Australia Post airmail
For orders placed before 1:30pm AEST orders should be received within 10 Working days.
Courier orders are sent with a tracking number with Shipping Confirmation email.  Some bulky orders and deliveries to PO Box address will be shipped via Australia Post airmail. Please use the following link http://auspost.com.au/track/ for this service.

All shipping subject to weight and volume. Some items may be charged at a different rate.
Some orders may incur customs or import duty charges and taxes. Hatandfashion.com  do not have any control over these charges or are unable to advise what they will be, as it is based on individual countries regulations & compliances. We suggest splitting larger orders over NZD$220 into separate smaller orders to avoid being charged import taxes and any resulting delays in delivery. For further information, please go to New Zealand Shipping, contact your local customs office or
info@hatandfashion.com


 

Zone 1 – Asia, USA, Great Britain, Europe, Pacific

International Courier / Australia Post Air Mail – Flat Rate $29.99
Orders placed before 1:30pm AEST orders should be received within 10 working days.  You will be sent a  Shipping Confirmation email. Use the following link http://auspost.com.au/track/ for tracking. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Orders sent using Australia Post airmail are not trackable. 

Zone 1: China, Cook Islands, Finland, France, Germany, Great Britain, Hong Kong, Italy, Japan, Korea, Norway, Philippines, Samoa, Singapore, Spain, Sweden, Taiwan, Thailand, Tonga, United States


Zone 2 - Asia/Pacific, Canada, Middle East

International Courier / Australia Post Air Mail - $29.99 flat rate
Orders placed before 1:30pm AEST orders should be received within 10 Working days. Orders are sent a tracking number with your Shipping Confirmation email, please use this link http://auspost.com.au/track/ for tracking. Some orders may be shipped via Australia Post airmail and can use the same tracking service. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy or large and fragile items shipping rates at the bottom of the page.


Zone 2: Bahrain, Brunei, Canada, Cyprus, Egypt, Fiji, French Polynesia, India, Iraq, Israel, Maldives, New Caledonia, United Arab Emirates


 

Zone 3 – Rest of the World

International Courier / Australia Post Air Mail - $39.99 flat rate
Orders placed before 1:30pm AEST should be received within 10 Working days. Some orders may be shipped via Australia Post airmail, please use the following link http://auspost.com.au/track/ for tracking. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.


Zone 3: Argentina, Austria, Barbados, Belgium, Bermuda, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Greece, Hungary, Iceland, Ireland, Latvia, Malta, Mexico, Netherlands, Panama, Peru, Poland, Portugal, Romania, Russian Federation, Serbia and Montenegro, Slovakia, Slovenia, South Africa, Sri Lanka, Switzerland, Turkey, Uruguay

 


Customs and Duty Charges

International orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Hatandfashion.com cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case.  If you refuse to pay these charges your parcel may be abandoned, and HatandFashion.com will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a 'gift' in order to bypass or reduce any customs fees. This is an illegal practice and as an established and reputable business we are unable to oblige.  The total cost of the items enclosed in each parcel/box must be written on the customs declaration form for each shipment. We recommend splitting orders where the total value exceeds the amount allowable to avoid import taxes and resulting delays with delivery. Customs policies vary widely from country to country, so please contact your local customs office for further information.By placing your order and paying you are accepting these terms and conditions.
 

Bulky Item Shipping

Bulky/Heavy items will be charged at a higher shipping rate. Please check the details below for shipping rates to your country. Bulky/Heavy orders are shipped via Australia Post airmail which is a non-trackable service.

Zone 1 - $39.95 | Zone 2 - $49.95 | Zone 3 - $59.95

Heavy items

Zone 1 - $99.99 | Zone 2 - $99.99 | Zone 3 - $99.99
Some orders may need to be charged a custom shipping rate. This will be quoted to you before your order is shipped.

As most deliveries are made Monday to Friday, we suggest using your work address for the order or an address where you are sure that there will be someone to receive the order.  All orders that require a second delivery will be charged to the customer.


 

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phone
+617 3103 6431

email

info@
hatandfashion.com


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