Use Agreement Terms

Please read our policies terms and conditions, as set out.  By using this site you have confirmed that you agree with these terms and conditions, and by purchasing any item from Hatandfashion.com you have agreed and accepted the terms of purchase.  The terms and conditions set out supercede any earlier terms and conditions and include any previous orders.

From time to time we reserve the right to update our terms and conditions, and we will advise of any changes to our policies terms and conditions.

Once you have registered with Hatandfashion.com we may contact you with special offers, new arrivals and new products.  If you wish to be removed from our data base simply contact our info@hatandfashion.com or unsubscribe. You will be removed from our data base.

Policy for Order Acceptance

Although you may receive a confirmation of your order, this may not automatically confirm we have accepted your order. Hatandfashion.com have the right to accept or decline your order for any reason even after receipt of your order, without prior notice, and may supply less than the quantity of any item you have ordered. Orders must have pre-approval with our designated method of payments.  We may seek additional approvals and verifications before final acceptance of orders. Hatandfashion.com does not accept orders from dealers, wholesalers, or others who resell the products listed on the Hatandfashion.com site.


Hatandfashion.com is not liable for any loss or damages caused by this website or any website linked to or from this website. We reserve the right to decline any order without giving reasons. If an order is declined all efforts will be made to contact the orderer. If we receive any monies these will be refunded using the method by which the funds were received.


Hatandfashion.com cannot be held accountable for late deliveries.  Estimates of times are indications only, and we will do our best to ensure these are met, but we cannot be held accountable for late deliveries or loss or damage relating to late deliveries. Where part deliveries are made because not all the stock is available, we will make all efforts to notify you using the information supplied to us. It is your responsibility to ensure that we have correct delivery details. Hatandfashion.com will not be responsible for incorrect delivery addresses.

Acceptance of the Merchandise

You the buyer are responsible for inspecting the purchased goods for faults and notifying us within 5 working days of receipt if there is a fault.

Address Change

Hatandfashion.com cannot be held responsible for being supplied with incorrect address information entered onto your order.

We confirm your address in the checkout section, and you should carefully check this information. If there is a change of delivery address then you should contact our info@hatandfashion.com as soon as possible, and we will make every attempt to correct the delivery address.

However we have a very fast turnaround, and in some cases your order may already have been processed and sent. If this is the case then you will be responsible for tracking the order to the incorrect address.

Customs Charges on International Deliveries

Some international orders may incur import or customs duties. Hatandfashion.com have no control over these charges and are the regulations of the country to which the merchandise has been sent.  You will need to contact your local customs office for further information. Any charges must be paid by the purchaser/customer upon delivery.  Orders cannot be returned to sender and we will never accept customs charges on your behalf. If the customs charges are not paid the parcel maybe abandoned, and we will not accept the loss of your purchase funds as a result of these charges remaining unpaid.  We cannot mark your order as a gift, as a reputable company we are unable to comply.  By placing your order and paying you are accepting these charges should they occur.

Pricing Policy

Prices may be changed without prior notice.  Duties and taxes maybe added to your parcel by the destined country, and you will be responsible for any additional charges upon delivery and will not be included in your order total.  Credit cards are charged in Australian Dollars, and all other non Australian currency figures are based on exchange rates.


Any items that are pre-ordered will not be charged until the day the item is shipped.  Delivery times for pre-orders may alter, however you can contact us at info@hatandfashion.com or call us on 07 310 36431.  If you wish to pre-order any item please place a separate order as other items ordered will be held over until the preorder arrives.

Measurements & Sizing

All measurements indicated are as accurate as possible, please refer to the sizing charts for your sizing.  Where measurements are taken of Fascinators, and Hatinators that have feathers as part of the design the dimensions given are approximate taking into account the fluid nature of feathers, and should be used as an indication of size only.  Please read the information regarding the measurements and the method in which the measurements are taken for a clear understanding of the dimensions.

Pricing and Description Errors

Whilst every effort will be made to ensure that prices and descriptions of any products on this website as as accurate as possible, errors may occur.  Hatandfashion.com reserve the right to cancel any orders where the incorrect description or price is listed. Hatandfashion.com will have the right to cancel an order even if it has been paid if the incorrect price is shown. Any payments made will immediately be credited.


Descriptions of product colours are as accurate as possible.  We use the Internationally recognised Pantone standards for colour palettes and wording.  Variations of screen colour on computers or digital devices may alter these colours.  Choose colours carefully  as Hatandfashion.com will not  change or refund products due to incorrect colour choice or variation of colours.

Returns & Refunds

Any item returned must have the tags attached and be in as new condition. Faulty goods will be handled as set out in our Returns Policy.  Please check our Returns page for full details.  It is recommended that any returns are sent via Registered post as we take no responsibility for lost items.  All items returned will be exchanged or a refund offered provided that the item returned is with the original tags and it is in original condition unless deemed faulty.  If your purchase is returned and/or refunded, any free gift must also be returned in original condition, otherwise the price of the free gift will be deducted from the amount to be refunded.

Gift Vouchers cannot be applied to exchanges. All returns must be returned within our specified time frames as follows –

Exchanges 30 days from date of purchase (full price items) see note 7 in 30 day returns process

Exchanges 30 days from date of purchase  (sale items) No returns or Exchanges applicable

Refunds     30 days from date of purchase (full price items)


Cancellation of Orders

Provided that we receive notice that you wish to cancel prior to the goods being despatched, we can accept your cancellation. However, if the goods have already been despatched Hatandfashion.com reserves the right to refuse cancellations of your order, or charge a cancellation fee.   A restocking fee may be applicable should we be able to retrieve the parcel from the delivery company.

Copyright of Photos, Merchandise and Website Notice

This website is owned by Hatandfashion.com therefore all photos, design of the site, and images are the sole property of Hatandfashion.com.  Any software used to run this site has been purchased to be used on this site and is therefore the sole property of Hatandfashion.com or those companies supplying and running the software.  No aspect of this site can be copied, reproduced, republished uploaded, transmitted, or used in any form whatsoever.  All photos are the sole right of Hatandfashion.com and cannot be used or reproduced in any form without express permission of Hatandfashion.com.

Use of any part or parts of this site will violate copyright laws and appropriate legal action will be taken.