Privacy Policy


Hatandfashion.com
Updated 1 July 2018


We appreciate the trust placed in us and will ensure that the information you provide remains strictly private, we will not share or sell information.  Your private information remains just that private.  The following sets out our privacy policy, and by visiting Hatandfashion.com you are accepting our policies outlined below.


What kind of information does Hatandfashion.com store
We gather information from customers to assist us to personalise your shopping experience  From the information you enter on our website or give us in any other way we store this information.  It’s your choice not to provide some information, but this may limit you in being able to participate in many of our features or competitions.  We use your information to respond to your requests, make future shopping more customised, improve our store, and make communicating with you more efficient.


Like most other websites we use “cookies” and obtain certain types of information when you access Hatandfashion.com.


Information Use
Hatandfashion.com contains links to partners, advertisers and third party internet sites and services that may collect data in connection with competitions, promotions and e-commerce etc.  They each have their own privacy and collection independent of HatandFashionSuperstore.com, and we are not responsible for the privacy or content of these websites.


Email communications help us make it more interesting for you, we compare customer lists to avoid sending any unnecessary message to our customers.  If you prefer not to receive emails from us please advise us or adjust your email preference tab, or simply unsubscribe at the bottom of our email or website.


We will never disclose information about any person without that persons consent, other than to comply with the law or a legal process, or to protect the rights, property, or safety of Hatandfashion.com our users or others.  Such information includes exchanging with other companies and organisations for fraud protection and credit risk protection.  We may use some personal information for promotions and telemarketing purposes, and it may be used by third parties who assist Hatandfashion.com to run their site or provide a service.


Cookies
Cookies are identifiers that some website write to your hard drive when you open a website and this enables our system to recognise you and provide you with features such as your Wish List and storage of items in your Shopping Cart.   


A cookie cannot read data off your hard disk or cookies created by other sites.  Cookies assist us to know how many times customers are looking for specific items, but they do not show who those customers are.  A cookie is used to save your Member ID.  We also use cookies to maintain your Shopping Cart, and to deliver content that you are specifically interested in.


If you wish to disable cookies go to the Help section on your toolbar and follow the prompts on how to disable cookies.


If you elect not to save information you have provided us whilst visiting our website, please indicate by clicking the DO NOT SAVE details, and you will be asked to enter in your information again if you choose to visit us on another occasion. 


Please be aware that we are not responsible for cookies collected by third parties.


Information given to us by you
We receive from you when you search, buy an item or enter into a contest or questionnaire or contact us by email through customer service.  This information could be any or all of the following -your email address, phone number, name, delivery address, credit card information, plus other people whom the goods have been shipped.


Information Automatically given to us
Examples of the type of information given to us and stored include IP address, login, email address, password, computer and connection information, time zone setting, purchase history, URL, cookie number, products viewed or searched, phone number if you called us.  We may also use JavaScript to collect session information, including page response times, errors, length of time on various pages.


Information we receive from Third Parties
We may receive updated delivery and address information from our couriers or other third parties which we can update our records and use for the delivery of your next purchase, or to make communication easier.  We may receive credit history information which will assist us to prevent fraud or to offer some credit services to some customers.


Information available for you to access
At Hatandfashion.com you can access any recent orders, your name, email, password or email preferences, payment settings, including credit card information and gift certificate details, also you can see your email notification settings.


Registration on our site
If you register on our site, enter our competitions or participate in our promotions you may be asked to identify a free guest ID and password, or complete registration for a password for a member ID.  We may send the registration information about HatandFashion.com or to invite the new guest to participate in one of our online promotions or competitions.  We may also use the information to contact the new guest for customer service.  Identifiers members ID and passwords are used to verify identity for account numbers in our accounts system.


Promotional Offers and Competitions
We often have competitions and promotional activities on our site.   We ask for Member ID and password, contact data to send information about upcoming competitions or promotions.  This information may also be used to notify a winner and for prize confirmation delivery.  We may offer customers prizes on behalf of other businesses, and in this case we do not give other businesses your name and address.  You have the option to unsubscribe at the bottom of our webpage if you do not wish to participate in offers or competitions.


Newsletters , Blogs and Social Media sites
You can  share content from our site with other interested users.  To disable these services follow the browser prompts.


Online Security to protect you
We protect the security of your information by using (SSL) secure sockets Layer software, this encrypts the transmitted order information.  We work with PayPal where your information is secure at all times.  Please ensure that you protect yourself against unauthorized access to your personal password and to your computer.  Sign off when you have finished, especially if you are using a shared computer.


Credit card numbers are not stored in our system in accordance with DSS standards.  Your details are through a secure server.


If you forget your password or update your personal information please use the HatandFashion.com Member Page.  A valid member ID and password will need to be entered before you can update or change information.  No passwords or credit card information can be seen by our customer service members.  We will have to reset a new password after identification has been verified.


Hatandfashion.com regularly conducts security audits through a third party to ensure our security system is never compromised.


Children and Hatandfashion.com
We do not sell products to children.  Children under 18 years of age can only use Hatandfashion.com with the assistance or involvement of a parent or guardian.


Conditions of Use, Revisions & Notices
By choosing to visit Hatandfashion.com your visit to us or any dispute about privacy is subject to the Notices and our Conditions of Use, including any limitations on damages, disputes and law choice.  If you have any concerns about our Privacy Policy please email us on info@hatandfashion.com and we will try our best to resolve it for you.


Because our business changes constantly, our Privacy and Conditions of Use will also be updated from time to time.  If there is a policy change we will email you to advise of any changes or updates.  You should also check out our website to see any recent changes.  Unless otherwise stated our Privacy Policy applies to all information we have about you and your account.  We stand by our policies and would not change our policies and practices to make them less protective of your information collective.


We uphold and follow the principles and practices as set out in the National Privacy Principles documented on the Federal Government website www.privacy.gov.au